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Tue Jun 04 2024
MioDottoreLogo

Junior Business Intelligence Analyst

MioDottore

Italy (Rome) Hybrid

English

Employment Type: Full-time
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Job Description

Miodottore is Italy’s number 1 online portal for booking appointments with medical professionals. We currently attract over 1 million patients monthly and list almost 200,000 medical professionals on our website. We are a subsidiary of DocPlanner.com which is currently operating in 15 countries around the world. Join us and help “Make the Healthcare Experience More Human”!

What will you do with us?
The 360 BI & BO Quality Controller is responsible for monitoring our organization’s data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise. Reporting to the BI & BO Manager and/or the BO Team Leader, will perform the following daily tasks:

  • Ensure all systems operate smoothly and align with our quality standards
  • Monitor production KPIs and conduct quality assessments to spot missing information and make the responsible function fill their blanks
  • Monitor daily operations and address potential data cleaning issues when they arise
  • Coordinate projects on the data reconciliation between multiple data sources to avoid data discrepancies
  • Collaborate and partner with Finance, HR and all Operations teams to understand,
    anticipate, and respond to current and future information needs
  • Contribute to writing the necessary documentation on data collection and quality
    requirements and related business processes across the Business Operations domains.
  • Connect with data professionals peers to stay current on technology trends, data tools and techniques to improve the performance of the team
  • Create and foster an environment that values and promotes an inclusive approach to
    problem solving and continuous learning to improve
  • Follow up over the phone with our clients who did not complete required surveys
    (Onboarding Ratings, NPS, etc.), moving from CAWI to CATI

Requirements

  • Up to 6 months of working experience in Business Operations and/or Business Intelligence area
  • Fluent in English
  • Bachelor’s Degree in computer science, engineering, statistics or demonstrable quantitative background
  • Good understanding of the role of data and data quality as a decisional support asset within operations management
  • Ability to merge technical and business requirements into solutions
  • Excellent team working, interpersonal and communication skills
  • Proven analytical, evaluative, and problem-solving abilities
  • Good knowledge of Excel, Powerpoint, SQL, BI tool (i.e. Tableau, Data Studio, Qlik,
    PowerBI, etc.)

Nice to have

  • Knowledge of CRM Hubspot, BI Tableau and Google analytics/Marketing automation
    platforms/Middleware tools will be appreciated
  • Knowledge of Python/R, Github
  • Knowledge of Data science modeling

Benefits

  • Mission critical role for an entry level employee
  • Participation in our Stock Option plan

And also:

  • Work in a scale up atmosphere
  • Significant opportunity for professional growth
  • A chance to "make a dent in the universe"
  • Autonomy and impact on what you do
  • An opportunity to learn from great, experienced
Apply for this job
🍀 Please mention you found the job on EU Data Jobs. It helps us reach out to more companies. We wish you lots of success! 🍀

About the Company

MioDottore è parte del gruppo Docplanner, ed è la piattaforma digitale leader in Italia dedicata alla sanità privata e pubblica che connette i pazienti con medici specialisti, medici di medicina generale, centri medici e ospedali .La missione è di "rendere l'esperienza sanitaria più umana", permettendo ai professionisti di svolgere al meglio la loro attività e ai pazienti di vivere la miglior esperienza di cura. MioDottore, attraverso il sito e l’App, offre ai pazienti uno spazio in cui poter prenotare le proprie visite mediche, leggere le recensioni e scegliere il medico o la struttura che più soddisfa le proprie esigenze. Al tempo stesso offre ai professionisti sanitari, ai centri medici e agli ospedali la possibilità di ottimizzare il flusso di pazienti, migliorare l’efficienza e la propria presenza online; attraverso i migliori software gestionali e CRM sanitari forniti è possibile ottimizzare il percorso assistenziale e ottenere una gestione integrata del patient journey.

In Italia dal 2015, registra numeri record con 2,5mln di prenotazioni/mese, oltre 8,5 mln di visite mensili al portale, quasi 300.000 dottori disponibili sulla piattaforma e circa 35.000 clienti. Fanno parte del gruppo MioDottore eccellenze di mercato quali TuoTempo, CRM avanzato che offre una suite sofisticata per le medio-grandi strutture sanitarie, poliambulatori, gruppi ospedalieri privati e convenzionati con SSN, e assicurazioni e GipoNext, il software gestionale per strutture mediche private e convenzionate con il SSN n.1 in Italia , che ad oggi gestisce oltre 1500 centri medici.Il Gruppo Docplanner nasce nel 2012 ed è il principale gruppo internazionale di HealthTech della Sanità Privata, con un team di oltre 2000 persone, è presente in 13 paesi con sedi a Varsavia, Barcellona, Istanbul, Roma, Città del Messico, Monaco, Bologna e Curitiba.

Attualmente serve 90mln di pazienti e gestisce 18mln di prenotazioni ogni mese. Conta oltre 2 mln di professionisti e circa 11mln di recensioni.

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