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Mon Jun 10 2024

Business Analyst


Switzerland (Geneva) Hybrid

English and French

Employment Type: Full-time, Contractor
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Job Description

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. 

Are you an experienced agile-minded Business Analyst who is client-oriented, passionate about your work, positive, with a can-do attitude and highly collaborative yet results oriented? Join the Business Computing Group and bring your value toCERN! Take part!

You will jointheBusiness Computing Group (BC), where80+ talented internationalcolleagues are responsible for delivering information systems for all of CERN’s business functions.

The product management driven groupis working for clients across the whole Organisation (HR, Finance, Planning, Safety, Security, Purchasing, Logistics, and Accelerator Operations). The type of products under the group’s responsibility ranges from custom-made solutions for a few users to large and widely integrated systems with 15,000+ users. Hence, working for the BC group provides numerous perspectives for being in touch with different technologies and business areas.

As a Business Analyst you will liaise between agile teams, product managers, business partners and usersto understand the underlying demands and advise on the best solutions.
This transversal position will include activities in three main areas: solution, strategy and relationship management. You will take on the following responsibilities:

  • Lead business analysis efforts to support the strategic objectives of our activities;
  • Collaborate with stakeholders to gather and prioritize business requirements;
  • Analyze business processes and systems to identify areas for improvement and optimization;
  • Develop and maintain business process documentation (using BPMN and specialised business process modelling tools), including process flows and user requirements;
  • Provide strategic guidance and recommendations to senior management based on analysis findings;
  • Guide cross-functional teams in the implementation of process improvements and system enhancements;
  • Monitor and report on key performance indicators to track progress towards organizational goals;
  • In addition, familiarity with UX principles and methodologies would be advantageous in this role.


Master's degree or equivalent relevant experience in the field of Business and Management, Design, Computer Science or a related field.


  • Extensive experience in business analysis in business computing;
  • Extensive knowledge of common business processes / best practices;
  • Experiencein working in a product management environment;
  • Experience with coaching business analysts and specialists in connecting agile roles.

Technical competencies:

  • Capturing and analysis of requirements for ICT systems: deep enough technology understanding to translate needs to product requirements;
  • Process analysis, definition andimprovement: change management.

Behavioural competencies:

  • Working in the Interest of the Organization: focusing on the broader picture; being able to set aside individual or team needs in the interest of the Organization Setting ambitious, challenging but realistic goals; being ready to take initiatives and calculated risks in the interest of CERN Promoting synergy and cooperation between the various parts of the Organization
  • Building Relationships: showing appreciation for the ideas and contributions of others and encourages others to express their views, even if controversial Understanding how individual differences bring added value to the Organization; promoting complementarities Being able to put self in the shoes of others in order to understand their needs and interests
  • Working in Teams: working well in groups and readily fitting into a team; participating fully and taking an active role in team activities Cooperating constructively with others in the pursuit of team goals; balancing personal goals with team goals. Sharing and letting others participate in own work/project; encouraging team development
  • Demonstrating Accountability: working conscientiously and reliably; delivering on promises Taking responsibility for own actions and decisions Readily admitting to mistakes
  • Managing Self: taking initiative beyond regular tasks and making things happen Actively seeking feedback on own performance and taking steps to improve it Demonstrating a receptive approach to feedback; being open to criticism and reconsidering position accordingly

Language skills:
Spoken and written English and French: ability to understand and speak at least one language in a professional context with the willingness to acquire the other one rapidly. Ability to draft texts for publications and/or official communications and to giveoral presentations in at least one of the languages. CERN offers language courses to support you in the acquisition.

Additional Information

Eligibility and closing date:
Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States.

This vacancy will be filled as soon as possible, and applications should normally reach us no later than 16.06.2024 23:59h CEST.

Employment Conditions
Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.

These functions require:

  • Work during nights, Sundays and official holidays, when required by the needs of the Organization.

Job grade: 6-7

Job reference: FAP-BC-DZN-2024-72-LD

Benchmark Job Title: Business Process Analyst

Please make sure you have all the documents needed to hand as you start your application, as once it is submitted, you will not be able to upload any documents or edit your application further

Apply for this job
🍀 Please mention you found the job on EU Data Jobs. It helps us reach out to more companies. We wish you lots of success! 🍀

About the Company

CERN is a truly unique organisation. A genuine collaboration between countries, universities, and scientists, driven not by profit margins, but by a commitment to create and share knowledge.

People here are part of immense scientific discoveries, answering some of life’s most complex questions and pushing the boundaries of understanding. Experts from every field come here to share in this ambition and the nature of this collaborative, international community creates a genuine atmosphere of trust. People are free to work creatively and to trust in, and rely on, their colleagues across the organisation.

History’s being made here – and the excitement is tangible, inspiring, and overwhelming at times. It is the only place in the world where you can do this work in this way.


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