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Mon Jun 10 2024

Business Analyst


Luxembourg On-site

English (French is a plus)

Employment Type: Full-time
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Job Description

For our department Project Management within General Services, we are looking for a (an): Business Analyst
Main duties:

  • Working with project team, key users and company leadership to understand users' needs and concerns translating fuzzy business problem statements into clear functional requirements;
  • Ensure non-functional requirements gathering in cooperation with IT;
  • Gain an understanding of operations and stakeholders processes by analysing and mapping them from "As is" to "To be" in order to provide exhaustive context for the defined requirements;
  • Contribute to the identification of project and operational risks linked to the change initiative;
  • Evaluate and help stakeholders to evaluate possible providers solution against collected functional and non-functional requirements;
  • Discuss and challenge solution design options with internal and external stakeholder;
  • Make sure that business process layer, application layer and interface between systems are aligned with expected functionalities;
  • If required, create specification documents for internal or external development and ensure approval by relevant stakeholders before development / configuration starts (Key Users, Solution Architect, Vendors..);
  • Build and maintain a repository of reusable requirements documentation to support future initiatives, following company and best industry standards;
  • Actively contribute to implement the changes by defining and executing functional and non-functional test scenarios and ensure solution is ready for UAT and be responsible for the execution of the associated defect management process;
  • Provide training support by creating an appropriate training material on new process and applications and coach trainers for final users training sessions;
  • Support key users during the execution of the UAT;
  • Support deployment activities for final solution to get ready for Go Live and ensure close communication/cooperation with Project Team in the next steps;
  • Be actively involved in the change request management process and provide continuous support in analysis of impact and value;
  • Provide ad-hoc support to the Programme Manager, Project Manager or Change Manager on specific inquiries;
  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format;
  • Recognize and adopt best practices in analysis: data integrity, test design, analysis, validation, and documentation;
  • Communicate complex analytical insights and business implications effectively;
  • Be responsible to execute management deliverables validation process for the produced documentation;
  • Be responsible or co-responsible for the content and the delay of the relevant deliverables of the project;
  • Support preparation activities for final solution to get ready for Go Live and ensure close communication and cooperation between Project Team and Operations during and post deployment.

Required profile:
Minimum required criteria:

  • Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Economics or similar;
  • At least 5 years of relevant professional experience in business intelligence, business analytics, requirements engineering, data engineering, data science or related field;
  • Experience gathering requirements, designing operational and system solutions to meet user needs;
  • Knowledge of business analysis methodologies and techniques (BABOK, Design Thinking…);
  • Record of delivering large-scale projects delivering system solutions with business impact;
  • Excellent attention to detail, passion for processes, systems, continuous improvement and formalisation;
  • Be able to deliver the requested tasks with little guidance and be willing to run the extra mile in autonomy;
  • Be able to meet deadlines and to raise in advance any delivery risk;
  • Feel at ease when working under stress with tight deadlines;
  • The ideal candidate will have superior communication skills and ability to adjust communication to different groups of stakeholders, collaborating with blue collar workers, IT engineers, program manager and senior leadership;
  • Fluency in Microsoft Excel, Microsoft World, Microsoft Visio and task management tools (JIRA, Monday, etc…);
  • Fluency in English (French is a considered as an asset).

Desired or to be acquired criteria:

  • Master's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Economics or similar;
  • Experienced working in a production environment;
  • Show excellent communication skills as well in French and/or German.

The ideal candidate:

  • Knowledge or sound knowledge of air cargo handling processes;
  • Experience in implementing a “Commercial Off The Shelf” product.
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🍀 Please mention you found the job on EU Data Jobs. It helps us reach out to more companies. We wish you lots of success! 🍀

About the Company

Luxair, a passionate, caring and responsible key player

Serving the local and regional economy with services linked to the fast-paced domain of air transport, Luxair is also one of the major employers in Luxembourg, offering a multicultural and dynamic working environment to some 3.000 employees.

The group runs four major activities. Luxair Luxembourg Airlines, the Luxembourg flagship carrier offers convenient connections to the biggest European Cities, business centres and international hubs and provides services for business and leisure customers alike. The tour operating division, LuxairTours, proposes a wide range of package holidays in cities or seaside resorts, round trips and holiday flights to about 40 destinations. LuxairCARGO, the specialist in air freight handling holds a central role in international exchanges thanks to cutting-edge infrastructure and a storage capacity of more than one million tons. Specialising in airport services, LuxairServices takes care of on-board catering, passenger and aircraft assistance for Luxair Luxembourg Airlines but also for any other airlines present or stopping over at Luxembourg airport.

Luxair bases its activities on its three core values - caring, responsible, and passionate - to develop services that put the customer at the forefront, to build a strong and secure business through an open and transparent dialogue with employees to serve the local and regional economy while preserving the environment and natural resources and respecting populations of served destinations.


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