Technical Product Manager (m/f/d)

Let’s build a healthier future, together! By combining our unique strengths, we are redefining healthcare through sustainable action and innovation. For a behind-the-scenes look, check out this video to see how we at Roche are making personalized health care a reality.

The mySugr GmbH was acquired by Roche in 2017 and our Vienna office is one of Roche's global sites. You will be located here, in the heart of Vienna, no matter if you work on a mySugr®, Accu-Chek®, navify® or any other Roche product or solution. You can read more about the history of mySugr & Roche here.

Here's what we're looking for:

As the Technical Product Manager, you will be a member of the Chronic Remote Care management International Business Team. The Technical Product Manager is a critical role in ensuring the success of our vision to build and bring innovative solutions to our customers in the (relevant) settings. The Technical Product Manager will execute on a product strategy and own the technical product vision and delivery within the business team. This position will be responsible for gathering deep customer insights and developing accurate product and feature requirements for new product introductions. You shall support the financial planning of the product roadmap to ensure successful outcomes.

You will lead cross-functional teams’ alignment, so as to guide the focus of the experts and squads. As such, you will closely work with other product managers and cross-functional stakeholders across Roche Diagnostics Global & Affiliate organizations.

You will be responsible for:
Driving the Product Roadmap, VoC, and KOL Engagements

• Develop and communicate a comprehensive interface & technical roadmap highlighting outcomes
• Spearheading user research and incorporating the insights into new product ideas. Gather deep customer insights and develop accurate product and feature requirements for new introductions
• Cultivate networks with key opinion leaders in the industry as well as with key stakeholders within the company for idea generation and adoption
• Distill key questions needing to be answered to make product feature; select and guide appropriate market research projects to answer those key questions
• Heavily utilize data insights, market and customer research, and your product intuition to continually improve the technical roadmap
• Identify opportunities and generate ideas for growth and strengthening the performance of our product through new features that leverage the organization’s infrastructure to provide unique and lasting customer value
• Test new ideas and features with internal functions/teams

Establishing Segmentation & Product Support

• Tailor features in the product to meet the needs of the target customer segments
• Support and provide guidance on the creation of product usage collateral
• Work with key internal departments to help resolve product design issues and own trade-off decisions

Supporting development of Business Case

• Support the product team in forecasting revenue or savings opportunities associated with product or platform development initiatives; support in the creation business cases and present to stakeholders including up to executive management
• Participate in and influence the development of cost strategies
• Lead setting OKRs for the product line and in alignment with business leadership, product, and other cross-functional stakeholders

Executing on Product delivery and foster collaboration

• Drive new product launches
• Align and influence cross functional team on a product level mission and roadmap that require problem solving, information analysis and synthesis, and the ability to persuade and influence others
• Act as a key externally focused contact for internal departments including Engineering, Regulatory Affairs and Quality
• Collaborate frequently with stakeholders to develop and share information about product launch, competition, and technology upgrades as appropriate, and to gain information about the market landscape and customer needs
• Clearly communicate plans, insights, data, and results to a spectrum of audiences including executives, product teams, and other decision makers across the company
• Conduct customer visits, produce trip reports, and create a platform for information flow to Engineering and other stakeholders.
• Travel % required: Up to 25% travel

Your profile

• 7+ years of technical and business experience in IVD, Life Sciences, healthcare, or health tech

High degree of subject matter expertise:

• Scientific or Medical as well as software market background, business acumen, and experience in remote care management desired
• Deep understanding of the Diagnostics industry, lifecycle & development process and global trends
• Past experience of working in an affiliate and/or global marketing leadership roles

Leadership and people development:

• Proven ability to inspire and motivate teams to make a big impact and deliver their best every day
• Consistent record of building collaborative relationships with peers and teams, helping cross-functional teams address strategic opportunities and solve problems across the organization
• A desire and openness to learning and continuous improvement, both of yourself and your team members

Management Skills

• Experience leading, motivating, coaching people and teams to drive customer focus in our mindset, work priorities and collaborative behaviors
• Evidence of strong strategic thinking, communication, planning and organizational skills required, e.g., through experience successfully leading and executing strategic initiatives
• Able to foster positive internal partnerships through effective influencing, negotiation and conflict management skills to achieve alignment up and down the organization
• Commitment to the organization’s new way of working through greater collaboration and breaking down of siloes
• Excellent interpersonal skills, including clear, succinct and timely communication and proven ability to foster and build important relationships with customers and key stakeholders
• Ability to navigate within a changing organization, maintaining objectivity, respect for differences of opinion, fairness, open communication and consensus building skills

Here’s what you can expect from us:

• Ambitious and passionate people building meaningful products
• An innovative working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams
• Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)
• Flexible working hours, home office policy and 5 weeks vacation
• A wonderful office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!

Who we are and what we care about:
We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally.

As a healthcare pioneer committed to transforming the lives of billions of people around the globe, we push boundaries to redefine what is possible. We know that early, accurate diagnosis is essential to maintain health, prevent disease and help advance new, targeted treatments and potential cures for the world’s most serious health problems. We have a passion for innovation and a profound commitment to make a lasting impact on society by continuing to improve the standard of care for humankind. Our culture inspires us to create healthcare that is sustainable, efficient and financially viable. Healthcare that is built on people’s needs, strong data and clinical insights. Healthcare that saves lives.

In Austria, we have a legal obligation to disclose the minimum salary according to our collective agreement, which is gross €3.455 - per month for this position. But! Rest assured, we offer amazing competitive compensation packages which take into consideration current market trends, therefore you can expect a higher offer that reflects your experience level.

As this position is a global role, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities.

Roche is an equal opportunity employer.

Who we are and what we care about?
We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally.

As a healthcare pioneer committed to transforming the lives of billions of people around the globe, we push boundaries to redefine what is possible. We know that early, accurate diagnosis is essential to maintain health, prevent disease and help advance new, targeted treatments and potential cures for the world’s most serious health problems. We have a passion for innovation and a profound commitment to make a lasting impact on society by continuing to improve the standard of care for humankind. Our culture inspires us to create healthcare that is sustainable, efficient and financially viable. Healthcare that is built on people’s needs, strong data and clinical insights. Healthcare that saves lives.

Interested? Great. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English …. and anything else that you think might impress us.

Roche is an Equal Opportunity Employer.