AI Practice Lead (fintech)

Join SDC’s Middleware team and “Center of Excellence for AI” as AI Practice Lead*

It is all about revolutionizing banking processes, enhancing customer experiences, and optimizing decision-making with AI technologies.

As the AI Practice Lead, you'll spearhead this transformative journey, collaborating with diverse stakeholders to harness the power of AI in driving business success and ensuring regulatory compliance.

Being a central part of SDC’s "Center of Excellence for AI"

As a central part of the “Center of Excellence for AI,” you will play a pivotal role in establishing AI competence across SDC.

Your responsibilities will include guiding the development and implementation of AI projects, ensuring effective communication of project progress with customers and management, and translating customer needs into actionable AI initiatives.

Additionally, you’ll foster an explorative mindset within the organization.

As part of the CoE, you will be responsible for:

• Establishing a robust framework for selecting AI technologies
• Validating ideas and mitigating risks
• Consulting multiple stakeholders to help guide the enterprise’s best practices, Way of Working, including data quality and good machine learning practices
• Monitoring the effectiveness of AI models throughout their life cycle
• A multidisciplinary approach that unifies key stakeholders and subject matter experts
• Helping and guiding AI initiatives

As our new AI Practice Lead you will also, among others:

• Collect customers' AI requirements and expectations
• Utilize market research and customer feedback to identify new AI opportunities and enhancements
• Seek if there is a clear and transparent communication channel with both customers and internal stakeholders
• Provide regular updates on project progress, milestones achieved, and any potential challenges or risks
• Act as a liaison between customers and development teams, ensuring a shared understanding of project objectives
• Ensure identification of key enablers for AI execution, their requirement clarification and define needed service levels
• Define and monitor key performance indicators (KPIs) for AI projects, ensuring alignment with customer expectations and project goals.

Ensuring regulatory needs are met
As in other aspect of Finance institutions, AI projects must comply with relevant regulations and ethical standards.

For this you will make sure that regulatory experts write and update guardrails and guidelines of good AI practice usage and implementation.

You will also help us with complying to requirements of documentation of AI projects, including use cases, design specifications, and user guides.

To excel as the AI Practice Lead, we're looking for someone who:

• Is able to create an overview of ongoing tasks and projects
• Can empower management to prioritize initiatives and projects by highlighting value and effort
• Has high flexibility and 'can do' attitude in a complex and ever-changing environment
• Is proactive, has service-minded approach, and able to communicate with many stakeholders
• Will take responsibility and ownership for the entire Center of Excellence
• Has an ability to work in a team and motivate & strives to create good team spirit and encourages collaboration
• Understands the requirements/needs from the business
• Identifies opportunities that can improve efficiency of business processes
• Translates clients’ business requirements and objectives into technical applications and solutions
• Evaluates, assesses, and recommends software and hardware solutions
• Is aware of simplicity, in contrast to complexity
• Thrives with high flexibility
• Knows of how organization and clients work, what their values are, and what is both important and not important for success
• Can communicate fluently in English. An understanding of the Nordic languages (Danish, Swedish and Norwegian) is desired

What is in it for you? A great place to work!
This position is about centralizing all AI initiatives. And let’s add to this; you will be part of an ambitious workplace with a wide range of financial customers throughout the Nordic region.

We have high expectations of each other and think it's fun to succeed together. Even though everyday life is busy at times, we always help each other. In addition, we emphasize professional and personal development and there will be opportunities for participation in courses, conferences, etc.

We offer an attractive salary package and good employment conditions, good work-life balance, 6th holiday week, care days and health insurance, pension scheme, just to name some of the benefits. You will be part of a modern IT company with more than 700 employees and almost 60 years of history.

We look forward to hearing from you!

A motivated application is welcome, but your CV can also stand alone. We will talk about your motivation for the job if you are called for an interview. We hold regular interviews with relevant candidates, so do not hesitate to send your application.

• this job ad has been written without ChatGPT’s help 😊

Job Requirements
It all started back in 1963, when a series of small savings banks went hand in hand with a dream of economies of scale and electronic bookkeeping. That dream still drives us. Today, we are 100+ both small and large banks from all over the Nordic region, who are part of the community, because shared solutions make us stronger.

We are over 700 colleagues in Denmark (Ballerup), Poland (Warsaw) and Norway, who work together every day to deliver a good banking experience to the users of 100+ Scandinavian banks. Many of our solutions are developed jointly for all customers - some for a small group. Common to them is that we want to maximize the customers’ benefit from the solutions and minimize the risk of not meeting the customers' needs.

The future demands more of SDC. The banks are working to adapt to the needs of the market, at the same time they are being met with increasing demands for regulation and efficiency. SDC works hard to be at the forefront of the customers’ needs and continue to be the preferred provider of solutions to Scandinavian banks.