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Sat Apr 13 2024

Business Analyst


Europe Remote


Employment Type: Full-time
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Job Description

TUI Group is the world’s number one integrated tourism business. Accommodation Sourcing is a global team within TUI technology responsible for the connectivity and sourcing of hotel and accommodation portfolio. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.

At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.

We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

The Business Analyst is a critical thinker with a keen eye for detail. Actively consulting with stakeholders, probing to create and communicate a common understanding of the problem that needs solving. Working within a fast-paced agile environment, the Business Analyst thinks outside of the box, loves collaborating across teams and is a lifelong learner.

The Business Analyst in the supplier connectivity environment is a primarily a technical role. A general technical understanding of data exchange via APIs is required as well as reading and working with technical data exchange formats. The specification and design of data models and the data flow between different micro services as well as the mapping of business-related data is one of the core tasks for the Business Analyst.

As a Business Analyst, you are part of a cross-functional team that delivers micro service driven backend solutions from conception to operation. You will collaborate with business analysts, software developers, architects, stakeholder, business partners and tech experts to clearly define, document and communicate requirements that will enable implementation of new changes and enhancements to our digital platforms in an agile manner.

You’re responsible for evaluating solution options, consulting with stakeholders as needed to define and articulate business needs in a way that enables the design and delivery of technical solutions that add value across TUI global platforms and services. You use your deep understanding of TUI products and systems, business models, processes, data flows and their link to business capabilities to plan and deliver high quality business analysis that supports the ongoing delivery of growth and digital transformation across our key markets.

Working alongside a varied set of technology and business stakeholders, you define and document new business, user, and system requirements, considering impacts to upstream/ downstream services. You manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance. You can provide business analysis to multiple scrum-oriented delivery teams and work closely with the technology lead to prioritise and manage complex backlogs.

As a Business Analyst you distil the needs of business and using your strong collaboration skills you support your team to deliver the best solutions to our customers’ needs. You are commercially astute, focusing on solving business problems in the best way.

You love to work in an international, multi-cultural team. You challenge constructively and have high expectations of yourself and others. You always drive for excellence, ownership and self-organisation at team and personal level.  You love to learn and acquire new skills and keep up to date with latest developments in your focus areas. You’re an active member in the Business Analyst community.

Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do.


  • Strong analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders
  • Collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple markets in a global structure
  • Proficient at using requirements elicitation methods including business process modelling (BPM), UML, test/use cases and prototyping
  • Experience creating, analysing and validating detailed functional specifications and elements of systems design; including data rules, data models, data flow processes, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied
  • Good track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming
  • Good Knowledge of technical data exchange formats like JSON, XML and YAML
  • Experience with technical API-technologies like REST and SOAP and corresponding tools like Postman
  • Knowledge of touristic data formats like EDF and OTA would be helpful
  • Familiar with database queries (SQL), micro service architecture and AWS services
  • Demonstrable experience of creating user stories, epics and acceptance criteria/scenarios within a scrum-oriented environment
  • A good understanding of agile and flexible software delivery methodology, tools and techniques and the software development lifecycle including knowledge of Scrum and Kanban
  • Customer centric, passionate about delivering great digital products and services
  • Passionate about continuous improvement
  • Open minded, inquisitive, life-long learner
  • Comfortable with ambiguity, highly autonomous

About Our Offer

  • Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
  • Fantastic holiday benefits including discounts, special offers
  • Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go. Our offer: TUI Way of Working
  • Health and Wellbeing support in five key areas – Health, Social, Community, Career and Financial
  • Development and career opportunities: We offer a wide range of digital training and international career opportunities.
  • Additional benefits relevant to the local market that you'll be based in

At TUI, we know people are as diverse as the destinations we send our customers to. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit our DNA Click here

If you have any questions, please contact the Recruiter for this role via the contact information included in the advert.

Please Note: These vacancies will be managed by an International Recruitment Team and therefore your application may be viewed by TUI colleagues outside your home country.

Apply for this job
🍀 Please mention you found the job on EU Data Jobs. It helps us reach out to more companies. We wish you lots of success! 🍀

About the Company


We’re adventure seekers. Smile givers. Impact makers.

We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.

We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.

We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.

Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.

At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.

There’s a place for you here.

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